France-Paris: Call centre
Get tender notifications and more sign up now and never miss an opportunity again. Already a member? log in to your account.
Title | France-Paris: Call centre |
OJEU (High Value) | 624893-2020 |
Type | Invitation to tender |
Date Published | 2020-12-23 |
Deadline | 2021-01-27 11:00:00 |
Nature Of Contract | Service contract |
Awarding Authority | |
Procedure | Open procedure |
Description : |
I.1) Name and addresses: NUTS code: FR Communication I.3) Procurement documents (URL):https://opco-ep.e-marchespublics.com Additional Information I.3.4) Additional information can be obtained from: I.3.8) to the above mentioned address I.4) Type of the contracting authority: Association déclarée I.5.2) Other activity - Opérateur de compétences (OPCO) Prestation de centre d'appels II.1.4) Short description Prestations de centre d'appels entrants et appels sortants. II.01) Estimated value excluding VAT: EUR 3300000 II.1.6) This contract is divided into lots: yes Prestation centre d'appel France Métropolitaine II.2.1) Lot No: 1 NUTS code: FR II.2.3.2) Main site or place of performance: France métropolitaine. II.1.4) Short description Prestations de centre d'appels entrant et sortants. II.2.5) Award criteria: Value excluding VAT: EUR 2300000 II.2.6) Duration of the contract, framework agreement or dynamic purchasing system II.2.7) II.2.7) II.2.7.5) This contract is subject to renewal: yes II.2.7.6) Description of renewals: Reconduction notifiée par ordre de service pour la durée suivante: du 1.1.2023 au 31.12.2024. II.2.10) Variants will be accepted: no The procurement is related to a project and/or programme financed by European Union funds): no Prestation centre d'appel Antilles Guyane II.2.1) Lot No: 2 NUTS code: FR II.2.3.2) Main site or place of performance: Antilles. II.1.4) Short description Prestations de centre d'appels entrant et sortants. II.2.5) Award criteria: Value excluding VAT: EUR 690000 II.2.6) Duration of the contract, framework agreement or dynamic purchasing system II.2.7) II.2.7) II.2.7.5) This contract is subject to renewal: yes II.2.7.6) Description of renewals: Reconduction notifiée par ordre de service pour la durée suivante: du 1.1.2023 au 31.12.2024. II.2.10) Variants will be accepted: no The procurement is related to a project and/or programme financed by European Union funds): no Prestation centre d'appel île de la Réunion — Mayotte II.2.1) Lot No: 3 NUTS code: FRY4 II.2.3.2) Main site or place of performance: île de la Réunion. II.1.4) Short description Prestations de centre d'appels entrant et sortants. II.2.5) Award criteria: Value excluding VAT: EUR 320000 II.2.6) Duration of the contract, framework agreement or dynamic purchasing system II.2.7) II.2.7) II.2.7.5) This contract is subject to renewal: yes II.2.7.6) Description of renewals: Reconduction notifiée par ordre de service pour la durée suivante: du 1.1.2023 au 31.12.2024. II.2.10) Variants will be accepted: no The procurement is related to a project and/or programme financed by European Union funds): no III.1.2) Economic and financial standing III.1.2.2) Selection criteria as stated in the procurement documents III.1.3) Technical and professional ability III.1.3.1.2) Selection criteria as stated in the procurement documents III.2.3) Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract IV.1.1) Type of procedure: Open IV.1.3) The procurement involves the establishment of a framework agreement IV.2.1) Time limit for receipt of tenders or requests to participate IV.2.2) Date 2021-01-27 IV.2.2) Local time 11:00 IV.2.6) Duration in months (from the date stated for receipt of tender): 3 IV.2.7) Conditions for opening of tenders IV.2.7) Date 2021-01-27 IV.2.7) Local time 11:30 IV.02.07) Place Paris. Reconduction notifiée par ordre de service pour la durée suivante: du 1.1.2023 au 31.12.2024. Review body: Date of dispatch of this notice : 2020-12-18 |
CPV Codes |
79512000; Call centre; |
Sign-up now to receive weekly OJEU reports for the UK, your sector and/or elsewhere in the EU. We also report on the procurement of EC Institutions. |
|