United Kingdom-Wembley: Health and social work services

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Tile United Kingdom-Wembley: Health and social work services
OJEU (High Value) 310718-2019
Type Invitation to tender
Date Published 2019-07-04
Deadline 2019-07-31 12:00:00
Nature Of Contract Service contract
Awarding Authority
Awarding Criteria The most economic tender
Procedure Open procedure

Description :

Section I: Contracting authority

I.1) Name and addresses:
Official name: London Borough of Brent
Postal address: Brent Civic Centre, Engineers Way
Town: Wembley
Postal code: HA9 0FJ
Country: UK
Contact person: Mr Martin Trim
Telephone: +44 7827357065
E-mail: martin.trim@brent.gov.uk
NUTS code: UK
Main address (URL): http://www.brent.gov.uk/
Address of the buyer profile (URL): http://www.brent.gov.uk/

I.3) Procurement documents

Additional Information
I.3.4) Additional information can be obtained from:
I.3.6)Tenders or requests to participate must be submitted electronically via:
I.4) Type of the contracting authority: REGIONAL AUTHORITY

Main Activity

Section II: Object of Contract


Gateway to Support Services 2.0

Reference number: DN418603

II.1.4) Short description

This is a notice for social and specific services in accordance with Directive 2014/24/EU Article 74. Brent Council invite relevant providers to tender for the provision of a ‘Gateway to Support Services’. The tender document describes the service to be commissioned, how it should be delivered, and how it will be monitored. It forms a part of any contract or agreement that is drawn up with those who are to provide the service. The service specification focuses on core service standards, detailed list of requirements, organisational capabilities and the expected outcomes for customers. The specification will require potential providers to be familiar with the principal legislation and statutory requirements relating to the provision of the following services:

1) Independent mental health advocacy,

2) Independent mental capacity advocacy;

3) Care act advocacy;

4) Carers support service;

5) Social isolation preventative service.

II.01) Estimated value excluding VAT:
GBP 1650000

Information about lots
II.1.6) This contract is divided into lots: no

Description: Item/Lot 1
NUTS code: UK
II.1.4) Short description

Our intention is to commission a gateway to support services hub, which will provide a joined up, seamless approach to delivering preventative social care services and statutory advocacy support, promoting community capacity and reducing demand on social care and health services. People will be able to access the service them selves (self-referral), or be referred by a professional such as their GP or social worker.

The Hub model will deliver:

— a single access point for all referrals to gateway services, which will be triaged to determine the best way to support the individual,

— a triage process that will determine the pathway and priority of each referral or enquiry. The benefit for service users is that they will only need to complete one gateway screening, and not be subjected to a screening multiple times, should they need a different service or re-access services in the future,

— the hub, will not provide generic advice, but will develop working relationships with other services (such as CAB) that provide information, advice and guidance,

— the provider will be expected to deliver a time-limited case work to people accessing the service. This would involve an initial:

—— specific advice or advocacy depending on which element of the service they require,

—— direct-delivery of case work,

—— follow-up for a specific period of time,

— a service that requires clients to only speak to one provider regardless of needs, rather than having to seek support from multiple services.

II.2.5) Award criteria:

Criteria: Quality
Weighting: 50

Criteria: Social value
Weighting: 10
Weighting: 40
II.02.07) Duration in months 36
II.2.7.5) This contract is subject to renewal: yes
II.2.7.6) Description of renewals:

The contract will be let for 2 years plus an option to extend by an additional 1 year subject to review.

II.2.10) Variants will be accepted: no

Additional information:

publication of the Gateway to support services originally issued by Brent Council on 24.1.2019.

Section III: Legal, economic, financial and technical information

III.1.2) Economic and financial standing
III.1.2.2) Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
III. Selection criteria as stated in the procurement documents

III.2.3) Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1.1) Type of procedure: Open

IV.02.01) Notice number in the OJ S 2019/S 020-043305
IV.02.01) Time limit for receipt of tenders or requests to participate
IV.02.02) Date 2019-07-31
IV.02.02) Local time 12:00

IV.02.07) Conditions for opening of tenders
IV.02.07) Date 2019-07-31
IV.02.07) Local time 12:00

Section V: Complementary information

Additional information:

The Contracting Authority reserves the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the services at its sole discretion. The Contracting Authority shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any contract with the Contracting Authority shall be incurred entirely at the applicants/tenderers risk.

Review body:
Official name: High Court of England and Wales
Postal address: Royal Courts of Justice, Strand
Town: London
Postal code: WC1A 2LL
Country: UK

Body responsible for mediation procedures
Official name: Martin Trim
Postal address: Brent Civic Centre, Engineers Way
Town: Wembley
Postal code: HA9 0FJ
Country: UK
E-mail: martin.trim@brent.gov.uk

Section VI

VI.05.00) Date of dispatch of this notice 2019-07-02

English Language Unavailable

CPV Codes
85000000; Health and social work services;

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