United Kingdom: CRM Implementation and Support

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Tile United Kingdom: CRM Implementation and Support
UK (Non OJEU) c8c8fa27-fb39-47e5-b48f-f
Type Invitation to tender
Date Published 2019-11-27
Deadline 2020-01-15 00:00:00
Nature Of Contract Service contract
Awarding Criteria Not defined
Procedure Open procedure

Description :


I.1) Name, addresses and contact point(s):
Contact Name: Centre for Ageing Better
Email: responses@ageing-better.org.uk
3 Level, Angel Building 407 St. John Street
Town: London
Postcode: EC1V4AD
Country: England
Phone: 02038290113
Internet address: https://www.ageing-better.org.uk

SECTION II: Object of the contract

Title:United Kingdom: CRM Implementation and Support
Reference No: New CRM system

Ageing Better launched in 2015. This was shortly followed by the adoption of Highrise as our CRM system. Last year, Ageing Better launched a new strategy with a clearer focus on four key areas (work, housing, health and communities). The organisation has expanded significantly with a larger headcount and more colleagues carrying out external engagement on behalf of the organisation. With new working structures and goals, we want a CRM system to be better integrated into our processes and to streamline functions to future proof the growing needs of the charity.

The new strategy provides the framework for a more integrated and complex CRM system to track our interaction with a broader range of stakeholders to ensure we influence the changes we want to see across sectors and policy areas.

Estimated Total Value: £35000
Contract Value: £17000

Contract start date: 2020-02-03T00:00:00Z
Contract end date: 2022-02-03T00:00:00Z

Addtional Information

Addtional Detail:

Additional Text
Please note that we do not have an online portal for submissions. Clarification questions and proposals should be sent to responses@ageing-better.org.uk

Addtional Detail:

Downloadable ITT and submission form
Internet address: https://www.ageing-better.org.uk/itt-crm-implementation-and-support

CPV Codes
48000000;72000000; Software package and information systems;IT services: consulting, software development, Internet and support;

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