United Kingdom-Cardiff: Online Employee Engagement Tool

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Tile United Kingdom-Cardiff: Online Employee Engagement Tool
Wales (Non OJEU) WW/JAN322802
Type Invitation to tender
Date Published 2020-01-17
Deadline 2020-02-14 00:00:00
Nature Of Contract Supply contract
Awarding Authority Cardiff University
Awarding Criteria
Procedure

Description :
CONTRACT NOTICE – NATIONAL

Notice Type: SUPPLIES

1 Authority Details

1.1 Authority Name and Address

Official Name: Cardiff University
Postal Address: McKenzie House, 30-36 Newport Road,
Town: Cardiff
Postal Code: CF24 0DE
Country: UK
For the attention of: Anthony Hale
Telephone: +44 2920879388
E-Mail:
Fax:
Internet Address (URL): http://www.cardiff.ac.uk/business/why-work-with-us/for-suppliers
Electronic access to information: https://in-tendhost.co.uk/cardiffuniversity/aspx/Home
Electronic submission of tenders and requests to participate: https://in-tendhost.co.uk/cardiffuniversity/aspx/Home

1.2 Address from which further information may be obtained:
Address from which documentation may be obtained

As in 1.1

1.3 Completed documents must be returned to:
Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1 Title

Online Employee Engagement Tool

2.2 Description of the goods or services required

To ensure appropriate communications and engagement with staff, Cardiff University is seeking proposals for an online employee engagement solution that will enable the University to:

- Design and conduct regular ‘pulse’ surveys, giving the project team an up-to-date picture of engagement levels amongst staff as changes are presented, discussed and implemented. The procured solution must be either provide its own email tool or the ability to integrate with Campaign Monitor.

- In populating those surveys, draw upon existing question bank/metrics re communications preferences, levels of comprehension RE change, engagement and wellbeing

- Write questions that relate back to standard metrics, plus the ability to ask a question multiple times using different wording yet it measure against the same metric

- Revise future questions as pilot progresses based on results received

- Circulate surveys to staff that are accessible via both desktop/laptops and mobile devices, with no log-in required to access survey - while also ensuring the survey can only be completed once. All responses must be anonymous.

- Send staff a thank you message upon completion, directing them to related information

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=99044.

2.3 Notice Coding and Classification:
Code Description
79342310 Customer survey services
79342311 Customer satisfaction survey

Code Location
1022 Cardiff and Vale of Glamorgan

2.4 Total quantity or scope of tender

3 Conditions for Participation

3.1 Minimum standards and qualification required

4 Administrative Information

4.1 Type of Procedure

Single stage - Any candidate may submit a tender.

4.2 Reference number attributed to the notice by the contracting authority

CU.331.TH

4.3 Time Limits
Time-limit for receipt of completed tenders
14-02-2020 Time 12:00

Estimated award date
26-02-2020

4.5 Language or languages in which tenders or requests to participate can be drawn up
EN CY

4.6 Tender Submission Postbox

5 Other Information

5.1 Additional Information


(WA Ref:99044)

5.2 Additional Documentation
Additional Documentation

5.3 Publication date of this notice
17-01-2020

CPV Codes
Code;79342310;79342311 Description;Customer survey services;Customer satisfaction survey

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