United Kingdom-: 01766 Development of IT Service Desk System

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Tile United Kingdom-: 01766 Development of IT Service Desk System
Scotland (Non OJEU) WS/JAN378193
Type Invitation to tender
Date Published 2020-01-23
Deadline 2020-02-17 00:00:00
Nature Of Contract Not specified
Awarding Authority Scottish Prison Service
Awarding Criteria

Description :
Contract Notice (below OJEU threshold)
Section I: Contracting authority
I.1) Name and addresses
Scottish Prison Service
Calton House, 5 Redheughs Rigg
EH12 9HW
Contact person: Chris Johnston
Telephone: +44 1313303779
E-mail: Chris.Johnston3@sps.pnn.gov.uk
Internet address(es)
Main address: http://www.sps.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00384

I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
01766 Development of IT Service Desk System
II.1.2) Main CPV code
  II.1.3) Type of contract
II.1.4) Short description
SPS requires development of their existing IT service desk system to enhance user experience.
II.1.5) Estimated total value
Value excluding VAT: 90 000.00 GBP
II.1.6) Information about lots
This contract is divided into lots: No

II.2) Description
II.2.3) Place of performance
NUTS code:
II.2.4) Description of the procurement
The Purchaser currently utilises Microsoft System Center - Service Manager (SCSM) and requires a Supplier to install software to improve the performance of the platform to increase automation, functionality and efficiency of the SPS IT service management.
The Supplier shall also provide support and maintenance for their product including a helpdesk facility for the SPS in the event of any faults.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
the contract will include the option of a 3 year extension period in addition to the original contract duration.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: No
II.2.11) Information about options
Options: No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No
II.2.14) Additional information
number of years for tunover is two

Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 17/02/2020
Local time: 14:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
IV.2.7) Conditions for opening of tenders
Date: 17/02/2020
Local time: 14:00

Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement: No
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
VI.3) Additional information
Public Liability Insurance - 1,000,000 GBP
Employers Liability Insurance - 5,000,000 GBP
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 14680. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
(SC Ref:611734)
VI.4) Procedures for review
VI.4.1) Review body
Edinbugh Sherriff Court
Edinburgh Sherriff Court, 27 Chambers St
Internet address(es)
URL: http://www.scotcourts.gov.uk/the-courts/sheriff-court/find-a-court

VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 (as amended) may bring proceedings in Edinburgh Sheriff Court or the Court of Session.

VI.5) Date of dispatch of this notice

CPV Codes

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