United Kingdom-Milton Keynes: Software package and information systems

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Tile United Kingdom-Milton Keynes: Software package and information systems
OJEU (High Value) 098046-2020
Type Invitation to tender
Date Published 2020-02-27
Deadline 2020-03-26 12:00:00
Nature Of Contract Supply contract
Awarding Authority The Open University
Awarding Criteria The most economic tender
Procedure Open procedure

Description :
CONTRACT NOTICE


Section I: Contracting authority

I.1) Name and addresses:
Official name: The Open University
Postal address: Walton Hall
Town: Milton Keynes
Postal code: MK7 6BP
Country: UK
Contact person: Procurement Manager
E-mail: finance-tenders@open.ac.uk
NUTS code: UKJ12
Main address (URL): www.open.ac.uk
Address of the buyer profile (URL): https://in-tendhost.co.uk/openuniversity/

Communication
I.3) Procurement documents
(URL):https://in-tendhost.co.uk/openuniversity/

Additional Information
I.3.4) Additional information can be obtained from:
I.3.6)Tenders or requests to participate must be submitted electronically via:
https://in-tendhost.co.uk/openuniversity/
I.3.8) to the above mentioned address
I.4) Type of the contracting authority: BODY PUBLIC

Main Activity
I.5.1) Main Activity: EDUCATION

Section II: Object of Contract


Title:

Student Peer Mentoring Solution

Reference number: OUPA10493

II.1.4) Short description

The Open University (OU) are tendering for a student peer mentoring solution to be delivered as a software as a service (Saas)/cloud based solution, including support and maintenance. The solution is to facilitate online 1:1 vertical peer mentoring for the Faculty of Arts and Social Sciences (FASS) students. The platform should allow (initial pilot up to 5 000) students to communicate on a one to one basis at a distance – experienced students will act as mentors for newer students (mentees). OU students have expressed a desire for pastoral support. Student peer mentoring has been identified as one mechanism to deliver that support. The solution may be rolled out further across the OU subject to a successful pilot and further funding becoming available.

The contract is for an initial period of 3 years and may be extended by the OU for further periods up to a maximum of 10 years in total at its discretion.

We also require support and technical expertise to help implement the solution.


Information about lots
II.1.6) This contract is divided into lots: no

Description: Item/Lot 1
NUTS code: UKJ12
II.1.4) Short description

The Open University (OU) are tendering for a student peer mentoring solution to be delivered as a software as a service (Saas)/cloud based solution, including support and maintenance. The solution is to facilitate online 1:1 vertical peer mentoring for FASS students. The platform should allow (initially up to 5000) students to communicate on a one to one basis at a distance – experienced students will act as mentors for newer students (mentees). OU students have expressed a desire for pastoral support. Student peer mentoring has been identified as one mechanism to deliver that support.

Small scale faculty pilots have been run manually and are providing small scale data, in terms of assignment submission, attainment and retention, along with positive student sentiment being expressed.

The online solution should be able to provide a product or service which enables monitoring and evaluation of the schemes and provides management information to help the OU measure success in terms of student completion, pass and return rates, if successful, could be ‘rolled out’ to the wider OU at much larger scale.

The OU is looking for a supplier to work in partnership with the Faculty of Arts and Social Sciences and the OU IT and Data teams in order to deliver a product/service of the highest standard to our students, and for GDPR compliance, safeguarding and information security to be at the forefront of any systems/data solutions. The solution should also provide expertise in the areas of student mentoring and work with the faculty to enhance support documents and safeguarding information for mentors and mentees.

The contract is for an initial period of 3 years and may be extended by the OU for further periods up to a maximum of 10 years in total at its discretion. The solution may be rolled out further across the OU subject to a successful pilot and further funding becoming available.

We also require support and technical expertise to help implement the solution.

II.2.5) Award criteria:

II.02.07) Duration in months 180
II.2.7.5) This contract is subject to renewal: yes
II.2.7.6) Description of renewals:

The contract is for an initial period of 3 years and may be extended by the OU for further periods up to a maximum of 10 years in total at its discretion.

II.2.10) Variants will be accepted: no
II.2.11) Options
II.2.11.2) Description of options

The solution may be rolled out further across the OU subject to a successful pilot and further funding becoming available.

License volumes may vary up or down over the term of the contract and additional modules offered or introduced by the supplier in the future may be purchased as part of this contract following the initial implementation. Any additional purchases relating to this solution will be made with the successful supplier under this contract to ensure technical compatibility, consistency and continuation of supplier support. There is no restriction on the spend value of additional purchases as this will be governed by the OU’s available budget. Any options are set out in the ITT.



Section III: Legal, economic, financial and technical information

III.1.2) Economic and financial standing
III.1.2.2) Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
III.1.3.1.2) Selection criteria as stated in the procurement documents

Section IV: Procedure

IV.1.1) Type of procedure: Open

IV.02.01) Notice number in the OJ S 2019/S 154-379953
IV.02.01) Time limit for receipt of tenders or requests to participate
IV.02.02) Date 2020-03-26
IV.02.02) Local time 12:00


IV.02.06) Duration in months (from the date stated for receipt of tender): 6
IV.02.07) Conditions for opening of tenders
IV.02.07) Date 2020-03-26
IV.02.07) Local time 12:05

Section V: Complementary information


VI.2.1) Electonic ordering will be used

Review body:
Official name: The Open University
Postal address: Walton Hall
Town: Milton Keynes
Postal code: MK7 6AA
Country: UK

Body responsible for mediation procedures
Official name: The Open University
Postal address: Walton Hall
Town: Milton Keynes
Postal code: MK7 6AA
Country: UK

VI.04.04) Service from which information about the review
Official name: The Open University
Postal address: Walton Hall
Town: Milton Keynes
Postal code: MK7 6AA
Country: UK

Section VI

VI.05.00) Date of dispatch of this notice 2020-02-24

English Language Unavailable

CPV Codes
48000000; 48190000; Software package and information systems; Educational software package;

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