Belgium: eGovernment Benchmark 2026

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Title	Belgium: eGovernment Benchmark 2026
OJEU (High Value)	128208-2025
Type	Invitation to tender
Date Published	2025-02-26
Deadline	2025-03-31 16:00:59
Nature Of Contract	Service contract
Awarding Authority	European Commission, DG CNECT - Communications Networks, Content and Technology
Procedure	Open procedure

Description :

Contract or concession notice – standard regime Section I: Contracting authority Official name: European Commission, DG CNECT - Communications Networks, Content and Technology Registration number: COM Postal address: Rue de la Loi 200, Wetstraat 200 Town: Brussels Postal code: B-1049 Country: Belgium E-mail: cnect-tendering@ec.europa.eu Telephone: +32 2 299 11 11 Internet address(es): Main address: https://ec.europa.eu/info/departments/communications-networks-content-and-technology_en Communication The procurement documents are available for unrestricted and full direct access, free of charge, at: https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/opportunities/tender-details/865c7506-0c53-408c-92c2-a89877fdf584-CN?#anchorDocuments Additional information can be obtained from the abovementioned address Main activity : General public services Section II: Object Title: EC-CNECT/2025/OP/0006 - eGovernment Benchmark 2026 Reference number: EC-CNECT/2025/OP/0006 Short Description: In the context of the Digital Decade Policy Programme (DDPP), the eGovernment Benchmark study gathers all relevant indicators for the annual monitoring of online public services associated with key life events accessible to businesses and citizens within all EU member states. This study is integral to the annual assessment of eGovernment advancements, serving as a critical source for tracking the achievement of DDPP’s general objectives related to eGovernment services. More specifically, the eGovernment benchmark study allows to monitor two of the Key Performance Indicators (KPIs) of the DDPP: the online provision of key public services to citizens and the online provision of key public services to businesses, as defined by the Implementing Decision that establishes key performance indicators to measure progress towards digital targets. This study will support the monitoring of the public sector digitalisation by executing the next comprehensive data collection, which shall ensure continuity and comparability with respect of the indicators with the ones published in the 2024 eGovernment Benchmark Report. The data and analysis shall be ready for the publication of the 2026 State of the Digital Decade Report, to be published by mid-2026. Moreover, it will provide a comprehensive assessment of the evolution of eGovernment services across all EU countries. Additional Information The contract is renewed automatically up to 2 times for 12 months each. The total price quoted in the financial offer cannot exceed 450 000 EUR (four hundred fifty thousand euros). Tenders with a higher total price will be rejected. The total price including the renewals cannot exceed 1 350 000 EUR (one million and three hundred fifty thousand euros).”In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published. Main CPV Code: 72310000 Data-processing services Type Of Contract: Services Estimated total value: Value excluding VAT: 1,350,000 EUR This contract is divided into lots: no Place of performance: Duration of the contract, framework agreement or dynamic purchasing system : 36 months Award criteria Quality / Weighting 60 % Price / Weighting 40 % Section IV: Procedure Type of procedure: Open procedure Information about the Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: yes Time limit for receipt of tenders or requests to participate: 2025-03-31 16:00:59 Languages in which tenders or requests to participate may be submitted: English Minimum time frame during which the tenderer must maintain the tender Duration in months: 6 (from the date stated for receipt of tender) Conditions for opening of tenders Date: 2025-04-01 Time: 10:00:00 Information about authorised persons and opening procedure: Section VI: Complementary information Additional information: Please check with the awarding authority if the tender is to be submitted exclusively via the electronic submission system (e-Submission) available from the above-mentioned website. If required, tenders submitted in any other way (e.g. e-mail or by letter) will be disregarded. Review body Official name: Court of Justice of the European Union Registration number: CURIA Postal address: Rue du Fort Niedergrünewald Town: Luxembourg Postal code: L-2925 Country: Luxembourg E-mail: GC.Registry@curia.europa.eu Telephone: +352 4303-1 Internet address(es): Main address: http://curia.europa.eu Date of dispatch of this notice: 2025-02-26

CPV Codes

72310000 Data-processing services