United Kingdom: Automated Text Redaction Solution

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Title United Kingdom: Automated Text Redaction Solution
FTS UK (Find A Tender Serive) FTS/046688-2025
Type Contract awards
Date Published 2025-08-06
Deadline
Nature Of Contract Not specified
Awarding Authority The Police and Crime Commissioner for Surrey
Procedure

Description :

Reference
JPS2015

Description
The Police and Crime Commissioner for Surrey, on behalf of themselves and the following authorities;
The Police and Crime Commissioner for Sussex
The Chief Constable for Thames Valley Police, acting on behalf of The Chief Constanble for Hampshire and Isle of Weight Constabulary
The Police, Fire and Crime Commissioner for Northamptonshire (acting as Policing Body for Northamptonshire)
They are running this single stage open process to award a contract for the provision of an automated text redaction solution, as detailed in the Invitation to Tender and Statement of Requirement.
The contract(s) will be for an initial 2 years with the option to extend further for up to 8 x 12 month increments.
Whilst participating under one tender, each Authority will have the option to contract with the successful supplier, with individual contracts.
The anticipated commencement date of the Contract is 1st August 2025, with an appetite to the solution going live shortly after.
Police Forces routinely handle large volumes of sensitive information across a range of operational and administrative contexts. Whether processing crime reports, body worn video transcripts, witness statements or disclosure bundles, there is a consistent and critical need to protect personally identifiable information (PII), safeguarding data subjects and maintaining compliance with legal obligations such as the UK GDPR, the Data Protection Act 2018, and Criminal Procedure and Investigations Act (CPIA) requirements.
Automated text redaction software offers an opportunity to streamline workflows, reduce the burden on staff, and ensure consistent application of redaction rules. By leveraging AI or rules-based automation, forces can safeguard sensitive context while freeing up valuable time and resources for high value tasks, ultimately improving service delivery, data security and public trust

Contract 1. Automated Text Redaction

Supplier
TeraDact UK LTD

Contract value
434,240 excluding VAT
521,088 including VAT
Above the relevant threshold

Award decision date
6 August 2025

Date assessment summaries were sent to tenderers
6 August 2025

Standstill period

End: 15 August 2025
8 working days


Earliest date the contract will be signed
19 August 2025

Contract dates (estimated)

1 September 2025 to 31 August 2027
Possible extension to 31 August 2035
10 years

Description of possible extension:
8 x 12 month extensions which have been included when declaring the value of the contract.

Main procurement category
Goods

Options
The right to additional purchases while the contract is valid.
Option to increase number of licences during the life of the contract.

CPV classifications
48000000 - Software package and information systems

Information about tenders
3 tenders received
1 tender assessed in the final stage: 0 submitted by small and medium-sized enterprises (SME)
0 submitted by voluntary, community and social enterprises (VCSE)

1 supplier awarded contracts
0 suppliers unsuccessful (details included for contracts over 5 million)

Procedure

Procedure type
Open procedure

Supplier

TeraDact UK LTD
Companies House: 15531817
5 New Street Square
London
EC4A 3TW
United Kingdom
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Automated Text Redaction

Contracting authority

The Police and Crime Commissioner for Surrey
Public Procurement Organisation Number: PTBH-8315-RNZP
PO Box 412
Guildford
GU3 1YJ
United Kingdom
Contact name: Paige Ward
Email: JointProcurementService@Surrey.Police.UK
Region: UKJ25 - West Surrey
Organisation type: Public authority - sub-central government

CPV Codes
48000000

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