United Kingdom: 203_25 Technology Enabled Care Products and Services

Section I: Contracting authority

I.1) Name and addresses
ESPO
Barnsdale Way, Grove Park, Enderby
Leicester
LE19 1ES

Contact
Food, Communities and Technology Procurement Team

Email
tenders@espo.org

Country
United Kingdom

Region code
UKF22 - Leicestershire CC and Rutland

Justification for not providing organisation identifier
Not on any register

Internet address(es)

Main address
https://www.espo.org/

I.2) Information about joint procurement
The contract is awarded by a central purchasing body

I.4) Type of the contracting authority
Regional or local authority

I.5) Main activity
Other activity
Local Authority Services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title
203_25 Technology Enabled Care Products and Services

Reference number
203_25

II.1.2) Main CPV code
85000000 - Health and social work services

II.1.3) Type of contract
Services

II.1.4) Short description
ESPO's Technology Enabled Care Products and Services framework.

II.1.6) Information about lots
This contract is divided into lots: Yes

II.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: 16,000,000

II.2) Description

II.2.1) Title
Lot 1.1 - Technology Enabled Care (Telecare) products and associated services

Lot No
1.1

II.2.2) Additional CPV code(s)
32500000 - Telecommunications equipment and supplies
33000000 - Medical equipments, pharmaceuticals and personal care products
48814000 - Medical information systems
51300000 - Installation services of communications equipment
64200000 - Telecommunications services
79711000 - Alarm-monitoring services
85000000 - Health and social work services

II.2.3) Place of performance

NUTS codes
UK - United Kingdom

II.2.4) Description of the procurement
This lot is for technology enabled care (telecare) products and commoditised associated services. The lot will be structured as a catalogue, which will allow direct award access for customers.

II.2.5) Award criteria
Quality criterion - Name: Non-Price / Weighting: 70
Price - Weighting: 30

II.2.11) Information about options
Options: Yes

Description of options
The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period.
Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

II.2) Description

II.2.1) Title
Lot 1.2 - Technology Enabled Care (Telecare) services

Lot No
1.2

II.2.2) Additional CPV code(s)
32500000 - Telecommunications equipment and supplies
33000000 - Medical equipments, pharmaceuticals and personal care products
48814000 - Medical information systems
51300000 - Installation services of communications equipment
64200000 - Telecommunications services
79711000 - Alarm-monitoring services
85000000 - Health and social work services

II.2.3) Place of performance

NUTS codes
UK - United Kingdom

II.2.4) Description of the procurement
This lot is for technology enabled care (telecare) services. Services may range from a fully managed outsourced service or individual elements as required. The lot will be accessed by customers via further competition only.

II.2.5) Award criteria
Quality criterion - Name: Non-Price / Weighting: 70
Price - Weighting: 30

II.2.11) Information about options
Options: Yes

Description of options
The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period.
Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

II.2) Description

II.2.1) Title
Lot 2.1 - Telehealth products and associated services

Lot No
2.1

II.2.2) Additional CPV code(s)
32500000 - Telecommunications equipment and supplies
33000000 - Medical equipments, pharmaceuticals and personal care products
48814000 - Medical information systems
51300000 - Installation services of communications equipment
64200000 - Telecommunications services
79711000 - Alarm-monitoring services
85000000 - Health and social work services

II.2.3) Place of performance

NUTS codes
UK - United Kingdom

II.2.4) Description of the procurement
This lot is for telehealth products and associated services. The lot will be accessed by customers via further competition only.

II.2.5) Award criteria
Quality criterion - Name: Non-Price / Weighting: 70
Price - Weighting: 30

II.2.11) Information about options
Options: Yes

Description of options
The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period.
Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

II.2) Description

II.2.1) Title
Lot 2.2 - Telehealth services

Lot No
2.2

II.2.2) Additional CPV code(s)
32500000 - Telecommunications equipment and supplies
33000000 - Medical equipments, pharmaceuticals and personal care products
48814000 - Medical information systems
51300000 - Installation services of communications equipment
64200000 - Telecommunications services
79711000 - Alarm-monitoring services
85000000 - Health and social work services

II.2.3) Place of performance

NUTS codes
UK - United Kingdom

II.2.4) Description of the procurement
This lot is for telehealth services. Services may range from a fully managed outsourced service or individual elements as required. The lot will be accessed by customers via further competition only.

II.2.5) Award criteria
Quality criterion - Name: Non-Price / Weighting: 70
Price - Weighting: 30

II.2.11) Information about options
Options: Yes

Description of options
The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period.
Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

Section IV. Procedure

IV.1) Description

IV.1.1) Type of procedure
Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement

IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-005734

Section V. Award of contract

Lot No
1.1

Title
Lot 1.1 - Technology Enabled Care (Telecare) products and associated services
A contract/lot is awarded: Yes

V.2) Award of contract

V.2.1) Date of conclusion of the contract
16 October 2025

V.2.2) Information about tenders
Number of tenders received: 63
Number of tenders received from SMEs: 43
Number of tenders received by electronic means: 63
The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor
ACCESS UK LTD
Armstrong Building, 10 Oakwood Drive, Loughborough University Science and Enterprise Park,
Loughborough, Leicestershire, LE11 3QF

Country
United Kingdom

NUTS code
UKF - East Midlands (England)

Companies House
02343760

The contractor is an SME
No

V.2.3) Name and address of the contractor
ALCOVE LIMITED
Unit 2 Mayfly Way, Ardleigh, Colchester, Essex, CO7 7WX

Country
United Kingdom

NUTS code
UKH - East of England

Companies House
09076735

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
ALERTACALL LIMITED
45 Crescent Road, Windermere, Cumbria, LA23 1BL

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
05145094

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
APPELLO SMART LIVING SOLUTIONS LIMITED
Oregon House, 19 Queensway, New Milton, Hampshire, BH25 5NN

Country
United Kingdom

NUTS code
UKJ - South East (England)

Companies House
01444995

The contractor is an SME
No

V.2.3) Name and address of the contractor
CAREBUILDER UK LIMITED
1 Ropemaker Street, London, EC2Y 9HT

Country
United Kingdom

NUTS code
UKI - London

Companies House
10773344

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
CAREIUM UK LIMITED
Aspinall House, Walker Office Park, Blackburn, Lancashire, BB1 2QE

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
04133585

The contractor is an SME
No

V.2.3) Name and address of the contractor
CHIPTECH INTERNATIONAL LIMITED
Palatine Hall, Dalton Square, Lancaster, Lancashire, LA1 1PW

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
11928721

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
CHUBB FIRE AND SECURITY LIMITED
Chubb House, Shadsworth Road, Blackburn, Lancashire, BB1 2PR

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
00524469

The contractor is an SME
No

V.2.3) Name and address of the contractor
DATABASE FOR BUSINESS LTD
The Comms Centre, Talavera Court, Darnell Way, Moulton Park, Northampton, NN3 6RW

Country
United Kingdom

NUTS code
UKF - East Midlands (England)

Companies House
03639825

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
ESSENCE SMARTCARE UK LIMITED
10-12 Bourlet Close, London, W1W 7BR

Country
United Kingdom

NUTS code
UKI - London

Companies House
14373485

The contractor is an SME
No

V.2.3) Name and address of the contractor
FREQUENCY PRECISION LIMITED
Cooper Yard, The Old Cider Works, Abbotskerswell, Newton Abbot, Devon, TQ12 5NF

Country
United Kingdom

NUTS code
UKK - South West (England)

Companies House
01944317

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
LEGRAND ELECTRIC LIMITED
20 Great King Street North, Birmingham, B19 2LF

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Companies House
00115834

The contractor is an SME
No

V.2.3) Name and address of the contractor
REDDITCH BOROUGH COUNCIL (NEW Lifeline)
Town Hall, Walter Stranz Square, Redditch, Worcestershire, B98 8AH

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Justification for not providing organisation identifier
Not on any register

The contractor is an SME
No

V.2.3) Name and address of the contractor
OPENVIEW SECURITY SOLUTIONS LIMITED
OpenView House, Chesham Close, Romford, Greater London, RM7 7PJ

Country
United Kingdom

NUTS code
UKI - London

Companies House
03376202

The contractor is an SME
No

V.2.3) Name and address of the contractor
POSSUM LIMITED
8 Farmbrough Close, Stocklake Park Industrial Estate, Aylesbury, Buckinghamshire, HP20 1DQ

Country
United Kingdom

NUTS code
UKJ - South East (England)

Companies House
00711047

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
RED ALERT TELECARE LIMITED
The Courtyard Orbital Park, Sevington, Ashford, Kent, TN24 0SY

Country
United Kingdom

NUTS code
UKJ - South East (England)

Companies House
06178638

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
SANCTUARY HOME CARE LIMITED (t/a Sanctuary Supported Living)
Sanctuary House, Chamber Court, Castle Street, Worcester, WR1 3ZQ

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Mutuals Public Register
28232R

The contractor is an SME
No

V.2.3) Name and address of the contractor
SOLCOM LIMITED
Solcom House, 79 George Street, Ryde, Isle of Wight, PO33 2JF

Country
United Kingdom

NUTS code
UKJ - South East (England)

Companies House
03525534

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
SOLEM (t/a ATTENTIVE)
Z.A.E La Plaine, 5 rue Georges Besse, 34830 Clapiers, France

Country
France

NUTS code
FRJ - Occitania

Commercial and Companies Register for Montpellier, France (SIREN)
329 605 760

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
TELEALARM EUROPE GMBH
Hertzstrae 2, 04329 Leipzig, Germany

Country
Germany

NUTS code
DED - Saxony

Commercial Register Number within the Handelsregister - the official public register of businesses in Germany, managed by local district courts (Amtsgerichte)
HRB 31229

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
INTEGRATED DIGITAL CCTV SYSTEMS LIMITED (t/a The CCTV Company)
130 Church Street, Orrell, Wigan, Lancashire, WN5 7AS

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
04546074

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
TUNSTALL HEALTHCARE (UK) LIMITED
Whitley Lodge, Whitley Bridge, Yorkshire, DN14 0HR

Country
United Kingdom

NUTS code
UKE - Yorkshire and the Humber

Companies House
01332249

The contractor is an SME
No

V.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: 5,600,000

Section V. Award of contract

Lot No
1.2

Title
Lot 1.2 - Technology Enabled Care (Telecare) services
A contract/lot is awarded: Yes

V.2) Award of contract

V.2.1) Date of conclusion of the contract
16 October 2025

V.2.2) Information about tenders
Number of tenders received: 63
Number of tenders received from SMEs: 43
Number of tenders received by electronic means: 63
The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor
ALCOVE LIMITED
Unit 2 Mayfly Way, Ardleigh, Colchester, Essex, CO7 7WX

Country
United Kingdom

NUTS code
UKH - East of England

Companies House
09076735

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
APPELLO SMART LIVING SOLUTIONS LIMITED
Oregon House, 19 Queensway, New Milton, Hampshire, BH25 5NN

Country
United Kingdom

NUTS code
UKJ - South East (England)

Companies House
01444995

The contractor is an SME
No

V.2.3) Name and address of the contractor
BDS (NORTHERN) LIMITED
10 Staith Lane, Mapplewell, Barnsley, South Yorkshire, S75 6GT

Country
United Kingdom

NUTS code
UKE - Yorkshire and the Humber

Companies House
06070164

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
CANARY CARE GLOBAL LIMITED
Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh, Hampshire, SO53 3QB

Country
United Kingdom

NUTS code
UKJ - South East (England)

Companies House
11544425

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
CAREBUILDER UK LIMITED
1 Ropemaker Street, London, EC2Y 9HT

Country
United Kingdom

NUTS code
UKI - London

Companies House
10773344

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
CAREIUM UK LIMITED
Aspinall House, Walker Office Park, Blackburn, Lancashire, BB1 2QE

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
04133585

The contractor is an SME
No

V.2.3) Name and address of the contractor
CHIPTECH INTERNATIONAL LIMITED
Palatine Hall, Dalton Square, Lancaster, Lancashire, LA1 1PW

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
11928721

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
CHUBB FIRE AND SECURITY LIMITED
Chubb House, Shadsworth Road, Blackburn, Lancashire, BB1 2PR

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
00524469

The contractor is an SME
No

V.2.3) Name and address of the contractor
EASTCOTE CONSULTING LLP
Foundry House, 8 Home Close, Eastcote, Towcester, Northamptonshire, NN12 8NZ

Country
United Kingdom

NUTS code
UKF - East Midlands (England)

Companies House
OC382559

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
EVONDOS OY
Salorankatu 5-7, FI-24240 Salo, Finland

Country
Finland

NUTS code
FI1 - Continental Finland

Finland/Finnish Business ID
2175820-8

The contractor is an SME
No

V.2.3) Name and address of the contractor
FARRPOINT LIMITED
Ground Floor West, 2 Lochrin Square, 96 Fountainbridge, Edinburgh, EH3 9QA

Country
United Kingdom

NUTS code
UKM7 - Eastern Scotland

Companies House
SC296299

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
GBR DIGITAL HEALTH SOLUTIONS LTD
Gunnery House, 9-11 Gunnery Terrance, London, SE18 6SW

Country
United Kingdom

NUTS code
UKI - London

Companies House
15020074

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
INTELLIGENS CONSULTING LTD
272 Bath Street, Glasgow, G2 4JR

Country
United Kingdom

NUTS code
UKM8 - West Central Scotland

Companies House
SC556082

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
JUST CHECKING LTD
The Mill, Brome Hall Lane, Lapworth, Warwickshire, B94 5RB

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Companies House
04761703

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
MEDEQUIP ASSISTIVE TECHNOLOGY LIMITED
Unit 2 The Summit Centre, Skyport Drive, Harmondsworth, West Drayton, Greater London, UB7 0LJ

Country
United Kingdom

NUTS code
UKI - London

Companies House
04198824

The contractor is an SME
No

V.2.3) Name and address of the contractor
REDDITCH BOROUGH COUNCIL (NEW Lifeline)
Town Hall, Walter Stranz Square, Redditch, Worcestershire, B98 8AH

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Justification for not providing organisation identifier
Not on any register

The contractor is an SME
No

V.2.3) Name and address of the contractor
OPENVIEW SECURITY SOLUTIONS LIMITED
OpenView House, Chesham Close, Romford, Greater London, RM7 7PJ

Country
United Kingdom

NUTS code
UKI - London

Companies House
03376202

The contractor is an SME
No

V.2.3) Name and address of the contractor
PA CONSULTING SERVICES LIMITED
10 Bressenden Place, London, SW1E 5DN

Country
United Kingdom

NUTS code
UKI - London

Companies House
00414220

The contractor is an SME
No

V.2.3) Name and address of the contractor
PPP TAKING CARE LIMITED
20 Gracechurch Street, London, EC3V 0BG

Country
United Kingdom

NUTS code
UKI - London

Companies House
01488490

The contractor is an SME
No

V.2.3) Name and address of the contractor
PROGRESS HOUSING ASSOCIATION LIMITED (t/a Progress Housing Group)
Sumner House, 21 King Street, Leyland, Lancashire, PR25 2LW

Country
United Kingdom

NUTS code
UKD - North West (England)

Mutuals Public Register
27792R

The contractor is an SME
No

V.2.3) Name and address of the contractor
RED ALERT TELECARE LIMITED
The Courtyard Orbital Park, Sevington, Ashford, Kent, TN24 0SY

Country
United Kingdom

NUTS code
UKJ - South East (England)

Companies House
06178638

The contractor is an SME
No

V.2.3) Name and address of the contractor
RETHINK PARTNERS LTD
5 Meadowsweet Way, Newport, Saffron Walden, Essex, CB11 3ZD

Country
United Kingdom

NUTS code
UKH - East of England

Companies House
11138540

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
SANCTUARY HOME CARE LIMITED (t/a Sanctuary Supported Living)
Sanctuary House, Chamber Court, Castle Street, Worcester, WR1 3ZQ

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Mutuals Public Register
28232R

The contractor is an SME
No

V.2.3) Name and address of the contractor
INTEGRATED DIGITAL CCTV SYSTEMS LIMITED (t/a The CCTV Company)
130 Church Street, Orrell, Wigan, Lancashire, WN5 7AS

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
04546074

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
TMT FIRST LIMITED
Holditch House, Holditch Road, Newcastle-under-Lyme, Staffordshire, ST5 9JQ

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Companies House
05771172

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
TEC SERVICES ASSOCIATION C.I.C. (TSA)
Suite 8, Wilmslow House, Grove Way, Wilmslow, Cheshire, SK9 5AG

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
11116454

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
TUNSTALL HEALTHCARE (UK) LIMITED
Whitley Lodge, Whitley Bridge, Yorkshire, DN14 0HR

Country
United Kingdom

NUTS code
UKE - Yorkshire and the Humber

Companies House
01332249

The contractor is an SME
No

V.2.3) Name and address of the contractor
URBAN FORESIGHT LIMITED
8 The Crescent, Newcastle upon Tyne, Tyne and Wear, NE7 7ST

Country
United Kingdom

NUTS code
UKC - North East (England)

Companies House
07705420

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
WM5G LIMITED
16 Summer Lane, Birmingham, West Midlands, B19 3SD

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Companies House
11848619

The contractor is an SME
Yes

V.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: 8,800,000

Section V. Award of contract

Lot No
2.1

Title
Lot 2.1 - Telehealth products and associated services
A contract/lot is awarded: Yes

V.2) Award of contract

V.2.1) Date of conclusion of the contract
16 October 2025

V.2.2) Information about tenders
Number of tenders received: 63
Number of tenders received from SMEs: 43
Number of tenders received by electronic means: 63
The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor
ABILIA LTD
Unit 10 Buckingway Business Park, Anderson Road, Swavesey, Cambridgeshire, CB24 4AE

Country
United Kingdom

NUTS code
UKH - East of England

Companies House
01149346

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
BAYWATER HEALTHCARE UK LIMITED
Wulvern House, Electra Way, Crewe, Cheshire, CW1 6GW

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
08425363

The contractor is an SME
No

V.2.3) Name and address of the contractor
BROOMWELL HEALTHWATCH LIMITED
3rd Floor Barlow House, 4 Minshull Street, Manchester, M1 3DZ

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
05203203

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
CAREBUILDER UK LIMITED
1 Ropemaker Street, London, EC2Y 9HT

Country
United Kingdom

NUTS code
UKI - London

Companies House
10773344

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
CHIPTECH INTERNATIONAL LIMITED
Palatine Hall, Dalton Square, Lancaster, Lancashire, LA1 1PW

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
11928721

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
EVONDOS OY
Salorankatu 5-7, FI-24240 Salo, Finland

Country
Finland

NUTS code
FI1 - Continental Finland

Finland/Finnish Business ID
2175820-8

The contractor is an SME
No

V.2.3) Name and address of the contractor
ICS OPERATIONS LIMITED (t/a Xyla)
9 Appold Street, London, EC2A 2AP

Country
United Kingdom

NUTS code
UKI - London

Companies House
04793945

The contractor is an SME
No

V.2.3) Name and address of the contractor
OPENVIEW SECURITY SOLUTIONS LIMITED
OpenView House, Chesham Close, Romford, Greater London, RM7 7PJ

Country
United Kingdom

NUTS code
UKI - London

Companies House
03376202

The contractor is an SME
No

V.2.3) Name and address of the contractor
PIVOTELL LIMITED
Danson House, Stortford Road, Clavering, Saffron Walden, Essex, CB11 4PE

Country
United Kingdom

NUTS code
UKH - East of England

Companies House
04437866

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
SOLCOM LIMITED
Solcom House, 79 George Street, Ryde, Isle of Wight, PO33 2JF

Country
United Kingdom

NUTS code
UKJ - South East (England)

Companies House
03525534

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
INTEGRATED DIGITAL CCTV SYSTEMS LIMITED (t/a The CCTV Company)
130 Church Street, Orrell, Wigan, Lancashire, WN5 7AS

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
04546074

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
TMT FIRST LIMITED
Holditch House, Holditch Road, Newcastle-under-Lyme, Staffordshire, ST5 9JQ

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Companies House
05771172

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
TUNSTALL HEALTHCARE (UK) LIMITED
Whitley Lodge, Whitley Bridge, Yorkshire, DN14 0HR

Country
United Kingdom

NUTS code
UKE - Yorkshire and the Humber

Companies House
01332249

The contractor is an SME
No

V.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: 800,000

Section V. Award of contract

Lot No
2.2

Title
Lot 2.2 - Telehealth services
A contract/lot is awarded: Yes

V.2) Award of contract

V.2.1) Date of conclusion of the contract
16 October 2025

V.2.2) Information about tenders
Number of tenders received: 63
Number of tenders received from SMEs: 43
Number of tenders received by electronic means: 63
The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor
BAYWATER HEALTHCARE UK LIMITED
Wulvern House, Electra Way, Crewe, Cheshire, CW1 6GW

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
08425363

The contractor is an SME
No

V.2.3) Name and address of the contractor
BROOMWELL HEALTHWATCH LIMITED
3rd Floor Barlow House, 4 Minshull Street, Manchester, M1 3DZ

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
05203203

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
EVONDOS OY
Salorankatu 5-7, FI-24240 Salo, Finland

Country
Finland

NUTS code
FI1 - Continental Finland

Finland/Finnish Business ID
2175820-8

The contractor is an SME
No

V.2.3) Name and address of the contractor
FARRPOINT LIMITED
Ground Floor West, 2 Lochrin Square, 96 Fountainbridge, Edinburgh, EH3 9QA

Country
United Kingdom

NUTS code
UKM7 - Eastern Scotland

Companies House
SC296299

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
ICS OPERATIONS LIMITED (t/a Xyla)
9 Appold Street, London, EC2A 2AP

Country
United Kingdom

NUTS code
UKI - London

Companies House
04793945

The contractor is an SME
No

V.2.3) Name and address of the contractor
INTELLIGENS CONSULTING LTD
272 Bath Street, Glasgow, G2 4JR

Country
United Kingdom

NUTS code
UKM8 - West Central Scotland

Companies House
SC556082

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
MEDEQUIP ASSISTIVE TECHNOLOGY LIMITED
Unit 2 The Summit Centre, Skyport Drive, Harmondsworth, West Drayton, Greater London, UB7 0LJ

Country
United Kingdom

NUTS code
UKI - London

Companies House
04198824

The contractor is an SME
No

V.2.3) Name and address of the contractor
OPENVIEW SECURITY SOLUTIONS LIMITED
OpenView House, Chesham Close, Romford, Greater London, RM7 7PJ

Country
United Kingdom

NUTS code
UKI - London

Companies House
03376202

The contractor is an SME
No

V.2.3) Name and address of the contractor
PA CONSULTING SERVICES LIMITED
10 Bressenden Place, London, SW1E 5DN

Country
United Kingdom

NUTS code
UKI - London

Companies House
00414220

The contractor is an SME
No

V.2.3) Name and address of the contractor
RETHINK PARTNERS LTD
5 Meadowsweet Way, Newport, Saffron Walden, Essex, CB11 3ZD

Country
United Kingdom

NUTS code
UKH - East of England

Companies House
11138540

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
INTEGRATED DIGITAL CCTV SYSTEMS LIMITED (t/a The CCTV Company)
130 Church Street, Orrell, Wigan, Lancashire, WN5 7AS

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
04546074

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
TMT FIRST LIMITED
Holditch House, Holditch Road, Newcastle-under-Lyme, Staffordshire, ST5 9JQ

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Companies House
05771172

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
TEC SERVICES ASSOCIATION C.I.C. (TSA)
Suite 8, Wilmslow House, Grove Way, Wilmslow, Cheshire, SK9 5AG

Country
United Kingdom

NUTS code
UKD - North West (England)

Companies House
11116454

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
TUNSTALL HEALTHCARE (UK) LIMITED
Whitley Lodge, Whitley Bridge, Yorkshire, DN14 0HR

Country
United Kingdom

NUTS code
UKE - Yorkshire and the Humber

Companies House
01332249

The contractor is an SME
No

V.2.3) Name and address of the contractor
URBAN FORESIGHT LIMITED
8 The Crescent, Newcastle upon Tyne, Tyne and Wear, NE7 7ST

Country
United Kingdom

NUTS code
UKC - North East (England)

Companies House
07705420

The contractor is an SME
Yes

V.2.3) Name and address of the contractor
WM5G LIMITED
16 Summer Lane, Birmingham, West Midlands, B19 3SD

Country
United Kingdom

NUTS code
UKG - West Midlands (England)

Companies House
11848619

The contractor is an SME
Yes

V.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: 800,000

Section VI. Complementary information

VI.3) Additional information
As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal
ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself.
Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only.
An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

VI.4) Procedures for review

VI.4.1) Review body
The Royal Court of Justice
The Strand,
LONDON
WC2A 2LL

Country
United Kingdom

Internet address
https://www.justice.gov.uk/

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures
Information on deadlines(s) for review procedures can be found in Part 3, Chapter 6 of the Public Contracts Regulations 2015.