Poland: Provision of services for development and consultancy on information systems under Time and Means conditions

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Title Poland: Provision of services for development and consultancy on information systems under Time and Means conditions
OJEU (High Value) 076456-2026
Type Contract awards
Date Published 2026-02-03
Deadline
Nature Of Contract Service contract
Awarding Authority European Border and Coast Guard Agency (FRONTEX)
Procedure Open procedure

Description :
Contract or concession award notice – standard regime

Section I: Contracting authority

Official name: European Border and Coast Guard Agency (FRONTEX)
Registration number: FRONTEX
Postal address: Plac Europejski 6
Town: Warsaw
Postal code: PL-00-844
Country: Poland
E-mail: tender@frontex.europa.eu
Telephone: +48 22 544 95 00
Internet address(es):
Main address: https://www.frontex.europa.eu/

Communication

Additional information can be obtained from the abovementioned address

Main activity : General public services

Section II: Object

Title: FRONTEX/2024/OP/0002 - Provision of services for development and consultancy on information systems under Time and Means conditions
Reference number: FRONTEX/2024/OP/0002

Short Description: The main goal of this procurement procedure is to establish multiple Framework Contracts with re-opening of competitions enabling efficient provision of services for development, implementation, consultancy and support of information systems to be implemented based on a resource-oriented approach (time and means). The Framework Contracts resulting from this tender will be a source of acquiring services for the following areas:
1. Design, development and implementation of information systems, including concept elaboration, requirement analysis, system implementation and maintenance.
2. Integrating systems and data;
3. Management of projects and provision of other services in scope of software development;
4. Other areas involved in the development of information systems like: information systems’ security, enterprise architecture, quality assurance, IT governance, IT processes support and maintenance, etc.
Services may concern all types of information systems and all areas. Services may concern: systems, applications, projects, processes, maintenance and support. Services may address the current technologies as well as legacy technologies and the new emerging technologies. Services may fall under one of the following domains (not exhaustively listed):
- computer software consultancy;
- computer software design, development and implementation;
- software applications maintenance and support.
The services will involve activities such as (not exhaustively listed): project management, pre-analysis, feasibility studies, proof of concept, analysis, advice, IT architecture activities, design, programming, testing, installation, integration, deployment, hardening and adaptation, IT solutions maintenance, customisation, configuration, documentation, data entry, application administration, training, quality check, transfer of knowledge and information systems consultancy services.
The framework contracts, resulting from this procurement procedure provide for a contractual way of satisfying the needs for the services related to development, implementation, consultancy and support of information systems and applications.

Additional Information
In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published.

Main CPV Code: 72000000 IT services: consulting, software development, Internet and support

Type Of Contract: Services

Estimated total value:
Value excluding VAT: 75,000,000 EUR

This contract is divided into lots: yes

Place of performance:
Postal Address: Plac Europejski 6
Town: Warsaw
Postal code: 00-844
NUTS code: PL911 Poland

Duration of the contract, framework agreement or dynamic purchasing system :
48 months

Award criteria
Quality / Weighting 60 %
Price / Weighting 40 %


Lots:
Lot 1
Title: FRONTEX/2024/OP/0002-LOT-1 - Provision of services for development and consultancy on information systems in Onsite and Near-site service provision modes under Time and Means conditions
Reference number: FRONTEX/2024/OP/0002-LOT-1

Short Description: The services shall be provided using one of the following two possible delivery modes: Onsite (intra muros) and Near-site remote service provision (extra muros). The two delivery modes determine the contracting of specific number of man-days of the service under pre-defined profiles (Time and Means) performed at Frontex premises, other locations designated by Frontex within EU, the Contractor's premises or at the declared place of telework by the Contractor.
Please refer to Terms of Reference, section 4.1, for details.
It is assumed that the majority of services under the contract will be executed in Near-site mode, with potential teleworking possibilities where applicable.
However, the types of delivery modes are flexible and could evolve during the implementation of the FWC, according to Frontex needs. The place of execution/performance will be defined per profile in each Request for Services and indicated in the Specific Contract.

Additional Information
Provision of ICT-related services in Fixed Price mode and in Quoted Time and Means mode is out of the scope of this procurement procedure.

Place of performance:
Postal Address: Plac Europejski 6
Town: Warsaw
Postal code: 00-844
NUTS code: PL911 Poland

Estimated total value:
Value excluding VAT: 40,000,000 EUR

Award criteria
Quality / Weighting 60 %
Price / Weighting 40 %

Lot 2
Title: FRONTEX/2024/OP/0002-LOT-2 - Provision of services for development and consultancy on information systems in Far-site service provision mode and under Time and Means conditions.
Reference number: FRONTEX/2024/OP/0002-LOT-2

Short Description: The services shall be provided using Far-site remote service provision delivery mode (extra muros). The delivery mode determines the contracting of specific number of man-days of the service under pre-defined profiles (Time and Means) performed at locations designated by Frontex within EU Member States, the Contractor's premises or at the declared place of telework by the Contractor.
Please refer to Terms of Reference, section 4.1, for details.
The place of execution/performance will be defined per profile in each Request for Services and indicated in the Specific Contract.

Additional Information
The services will be provided in Far-site service provision mode. The services may will be performed within EU Member States at the Contractor's premises or at the declared place of telework by the Contractor.
Please refer to Terms of Reference, section 4.1, for details.
The place of execution/performance will be defined per profile in each Request for Services and indicated in the Specific Contract.
Provision of ICT-related services in Fixed Price mode and in Quoted Time and Means mode is out of the scope of this procurement procedure.

Place of performance:
Postal Address: Plac Europejski 6
Town: Warsaw
Postal code: 00-844
NUTS code: PL911 Poland

Estimated total value:
Value excluding VAT: 35,000,000 EUR

Duration of the contract, framework agreement or dynamic purchasing system :
48 months

Award criteria
Quality / Weighting 60 %
Price / Weighting 40 %

Lot 3
Title: GLO-001 -
Reference number: GLO-001

Short Description:

Place of performance:


Section IV: Procedure

Type of procedure: Open procedure

Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no

Time limit for receipt of tenders or requests to participate:

Languages in which tenders or requests to participate may be submitted:
English

Conditions for opening of tenders
Date:


Section VI: Complementary information

Additional information:
Please check with the awarding authority if the tender is to be submitted exclusively via the electronic submission system (e-Submission) available from the above-mentioned website. If required, tenders submitted in any other way (e.g. e-mail or by letter) will be disregarded.

Review body
Official name: Court of Justice of the European Union
Registration number: CURIA
Postal address: Rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: L-2925
Country: Luxembourg
E-mail: GC.Registry@curia.europa.eu
Telephone: +352 4303-1
Internet address(es):
Main address: http://curia.europa.eu

Review procedure
Precise information on deadline(s) for review procedures:
Tenderers may submit any observations concerning the procurement procedure to the Contracting Authority using the contact details under Section 8.1 of the contract notice. If Tenderers believe that there is maladministration, they may lodge a complaint to the European Ombudsman within two years of the date from which they become aware of the facts which form the basis for the complaint (see https://www.ombudsman.europa.eu
Within two months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment. Any request Tenderers may make and any reply from the contracting authority, or any complaint for maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment nor open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated under Section 8.2 of the contract notice.

Date of dispatch of this notice:
2026-02-03

CPV Codes
72000000;72200000 IT services: consulting, software development, Internet and support;Software programming and consultancy services

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